Services

We provide end-to-end support: from personalized consultation to global delivery, and reliable after-sales support. Our goal is to ensure every project is realized efficiently and effectively.

Home
Services

Tailored Services for Every Client Type

At BIGCC, we recognize that every client is unique. That’s why we specialize in delivering tailored sintered stone solutions for diverse customer groups, whether you’re a stone processor, contractor, wholesaler, furniture manufacturer, homeowner or designer. Your needs drive our innovation, ensuring we become your trusted partner for every project.

Ultimate service, worry-free experience throughout.

- BIGCC's Service Concept

Reliable One-Stop Service for Your Projects

We Care About Your Every Project

Work With Us

Free Design Support

Free 3D renders, plan layout, and color-matching make it easier to plan out the projects.

Processing Partner Recommendation

We recommend trusted partners for waterjet cutting, beveling, and shaping to reduce material waste and ensure perfect results.

Free Material Estimation

Receive free, detailed accessory and material estimates to help manage your project with reduced waste and higher efficiency.

Tailored Logistics Optimization

Custom container planning ensures cost-effective and efficient global shipping solutions.

Installation Assistance

Our specialized installation team provides cutting, transportation, and tiling guidance to ensure flawless execution of your stone projects.

Waste Recycling Service

The recycling of our materials will enable us to eliminate unnecessary waste and bring about sustainable and economically friendly projects.

Comprehensive After-Sales Support Beyond Delivery

Timely Solutions, Always Within Reach

We have an excellent after-sales line that is available 24 hours a day to be able to get fast help usually within 1 hour.

When it is a complicated problem, we provide comprehensive solutions within 48 hours, to reduce project downtime.

Professional Installation Guidance

We also include the technical expertise in installing sintered stone, base preparation, tiling methods, and adhesive options.

We have specialists who can work with you personally in challenging spaces or large-scale projects in order to make sure there is nothing wrong.

1-Year Warranty & Ongoing Support

All products are covered by a 1-year warranty, addressing issues like cracks or glaze peeling with free replacements to ensure your peace of mind.

We create detailed customer profiles to provide ongoing assistance. Enjoy proactive follow-ups every 6 months to address product usage concerns or resolve any issues promptly.

Why BIGCC

Custom Solution

In-house Production

Quality Control

R&D Power

Reliable Package & Delivery

About Us

About Us

Sustainability

Projects

Certificates

Download

News & Events

Blogs